PROFESSIONAL SERVICES

A complete digital solution for your business

PRP has all the know-how and experience required to deliver a complete digital solution for your business, using our products and integrating these with what you already have.

01

Discovery and Solution Consulting

  • Business process assessment
  • Requirements gathering workshops
  • Gap analysis between current and future state
  • Solution design and architecture recommendations
  • Compliance and regulatory assessment

Our subject matter experts and business analysts will analyse your existing workforce management processes, systems, and pain points, with the aim of designing an appropriate solution on the PRP platform, meeting your existing requirements in addition to compliance with labour legislation and company policies.

02

Project Management

Our experienced project managers will facilitate your onboarding process. This could include any of the following: Biometric device roll-out, Buzz roll-out, integration with existing systems, rules configuration, employee and manager enrolment and user training.

03

Configuration and Set-up

  • System setup and configuration
  • Employee master data configuration
  • Payroll rule configuration
  • Leave and benefits setup
  • Shift, roster, and scheduling configuration
  • Time and attendance rule creation
  • Access control policy configuration
  • User roles and security setup

Our solutions consultants will configure and set up your requirements on our Honeycomb portal.

04

Integration Services

  • HR, Leave and Payroll integration
  • Biometric device integration
  • Access control hardware integration
  • API development and custom integrations
  • Third-party benefit provider integrations

05

Change Management & Training

  • Stakeholder engagement
  • Training needs analysis
  • Administrator training
  • Manager self-service training
  • Employee self-service training
  • Training documentation and user guides

We offer online or classroom-based training during onboarding and as required. We also have an online training academy to assist users available via Beeline and YouTube. To ensure sustainability we encourage train-the-trainer options.

06

Hypercare Support

Hypercare is also available to our clients if required.

  • Go-live planning
  • Cutover management
  • Dedicated launch support
  • Hypercare services
  • Issue resolution and monitoring

07

Client Support

We provide the Beeline online support portal accessible from Honeycomb to assist users to log queries and gain quick access to resolutions on any user or system issues.

08

Outsourced Payroll Service

PRP integrates with your existing payroll and supports all the common payroll systems in the industry. If you prefer, and you’ve licensed our Honeycomb product, we can also run the payroll for you.

  • Payroll setup and parallel runs
  • Tax and statutory configuration
  • Earnings and deduction setup
  • Compliance validation
  • User acceptance testing (UAT)
  • Go-live support